I bought a ZaapTV IPTV box about four months back. It worked fine in the beginning. Picture quality was good (but not as great as the quality I am accustomed to) and I was happy with what I had purchased. Then suddenly the programs began to freeze at random. I called up customer support. Shockingly, they gave me an email support address and told me to email my problem to that address. I sent an email describing my problem and my phone number but with nary a response. I am still waiting. My advice is not to buy such IPTV boxes from ZaapTV or any other company.